Conversational AI for Close CRM

The integration connects Empower by Ringover with Close so sales teams can bring conversational AI insights into their CRM workflow. Empower can analyse, summarise, translate, and transcribe customer and prospect conversations, making useful conversation information available alongside the relevant records in Close.

This gives sales representatives more context when reviewing previous interactions and preparing their next conversation.

Combining Close with conversation intelligence can reduce the amount of manual work required after sales conversations. Empower turns calls into transcriptions, summaries, and actionable insights that representatives can use when preparing follow-ups or reviewing prospect needs.

Keeping these insights connected with Close records also makes it easier for teams to understand what was discussed previously, maintain continuity between conversations, and personalise future interactions without relying solely on handwritten notes or memory.

Yes. The Ringover and Close integration supports conversational AI insights within Close. Empower can analyse and summarise conversations as well as generate transcriptions and translations, allowing sales teams to access useful conversation information within their CRM environment.

The exact information available to each user will depend on the integration configuration, permissions, and features enabled for the account.