Conversational AI for Bullhorn for Salesforce

The integration connects Empower by Ringover with Bullhorn for Salesforce, giving staffing and recruitment teams access to conversational AI insights within their existing workflows. Empower can transcribe and analyse conversations with candidates and clients, while making information such as AI-generated summaries, next steps, and extended conversation analysis accessible from Bullhorn for Salesforce.

The integration helps recruiters turn candidate and client conversations into information they can use for follow-up and engagement. Empower can automatically synchronise summaries and next steps with Bullhorn for Salesforce, reducing the amount of post-call information employees need to enter manually.

Recruiters can review previous conversation context, understand key discussion points, and prepare more personalised candidate or client follow-ups without having to listen to entire recordings. The integration can therefore help teams spend less time on administration while keeping useful conversation insights connected to their recruitment records.

Bullhorn for Salesforce is compatible with Empower and can be connected by an administrator through the relevant integration settings. A Ringover Business account is required, and the integration needs to be installed using administrator access for both Ringover and the CRM. Call recording must also be enabled so Empower can generate and synchronise conversation insights.

Once configured, teams can use Empower alongside the Bullhorn integration to bring conversational information into their recruitment workflow.