Business Phone Line

A business-dedicated phone line is the best way to grow your business, instil trust in your customers, and facilitate smooth communications. When it comes to choosing a multi-line system for your small business, going digital is the key to progress.

Ringover’s cloud-hosted business line is ideal for small enterprises, microbusinesses, and entrepreneurs, thanks to its smart features, accessibility, and ease of use.

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Business Phone Line

What is a business phone line?

A business phone line is a telephone connection or a system of multiple connections with features designed for businesses, such as call waiting, routing, transferring, and more. The name originates from days of analog systems when communications were sent in the form of signals through a copper ‘line’. Today, with the advent of VoIP devices and cloud-based platforms, business phone lines work over the internet.

Discover Ringover plans

TALK

Web only This plan is available for online purchase only.

Simple, flexible telephony designed for small businesses.

$19$

/ user / month (USD) excl. taxes

Minimum 3 users

Start free trial

Explore the features:

  • 1 local or toll-free shared company number
  • Unlimited national calls
  • Click-to-call
  • Text messages
  • Call logs and recordings
  • Business phone system: greetings, business hours…
Unlimited AI agents included
  • Call transcription
  • Call summaries

Add-ons available

  • Individual line Landline or mobile number

    $10 / user / month

See all plan details
Most popular

BUSINESS

AI-powered communications integrated with your business tools.

$49$

/ user / month (USD) excl. taxes

Minimum 3 users

Start free trial

All TALK features, plus:

  • 1 number per user (landline or mobile)
  • Unlimited calls to 90 destinations
  • Power Dialer
  • Advanced analytics and coaching (call monitoring, whispering, etc.)
  • Advanced IVR (smart routing, call groups, queues, etc.)
100+ native integrations
Unlimited AI agents included
  • Call transcription
  • Call summaries
  • CRM Autofill
  • Search conversations (Ask AI)
  • Suggested SMS replies

Add-ons available

  • Campaigns Calls and SMS

    $10 / user / month

See all plan details

UNIFIED

All-in-one AI omnichannel communications platform.

$69$

/ user / month (USD) excl. taxes

Minimum 3 users

Start free trial

All BUSINESS features, plus:

  • Centralization of all conversations across channels
  • Shared email management
  • Google review management
  • Omnichannel analytics
AI video meetings (Meet.us Business)
WhatsApp, Messenger and Instagram Connect your WhatsApp Business account and social media channels to Ringover to manage all your conversations in one place and access them directly from your CRM.
Unlimited AI agents included
  • Call transcription
  • Call summaries
  • CRM Autofill
  • Search conversations (Ask AI)
  • Suggested SMS replies
  • Suggested WhatsApp replies

Add-ons available

  • Campaigns Calls and SMS

    $10 / user / month

See all plan details

ENTERPRISE

Enterprise AI communications platform built to scale.

Custom pricing

Minimum 50 users

Contact sales

Everything in UNIFIED, plus tailored features:

  • Multi-site & multi-team management
  • Local presence (automatic selection of a local number)
  • Workforce Management (team planning & monitoring) Plan your teams’ schedules and availability based on their workload.
  • Connectivity Connect compatible third-party voicebots to Ringover via SIP or WebSocket.
  • Bring Your Own Carrier Keep your current telecoms provider while benefiting from Ringover’s features.
Unlimited AI agents included
  • Call transcription
  • Call summaries
  • CRM Autofill
  • Search conversations (Ask AI)
  • Suggested SMS replies
  • Suggested WhatsApp replies

Tailored support

  • Tailored, large-scale deployment
  • Dedicated 24/7 support
  • Dedicated Customer Success Manager
  • Tailored onboarding and training
See all plan details

Work from anywhere with a business line on your cell phone

Transform your cell phone into a business communications powerhouse with the Ringover app. Available for Android and iOS users, it allows you to connect with your customers when you are on the go or working remotely.

This softphone app also works on laptops and desktops, ensuring a seamless transition from one device to another while making or receiving calls. The transition from one device to another is so smooth that your customers won’t even notice it–and nor will you!

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Work from anywhere with a business line on your cell phone

A complete multi-line phone system with multiple capabilities

Gone are the days when business lines were for making or receiving calls. Ringover’s cloud-based business phone system lets you communicate in a modern way with text messaging, video calling, chatting, and contact sharing.

What’s more, it can be easily integrated with popular business tools and apps like Microsoft Dynamics, Hubspot, and Zendesk. Having all your communications and contacts in one place makes it easier for you to manage projects.

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A complete multi-line phone system with multiple capabilities

Things to consider when choosing a business phone service provider

Choosing the best small business phone system is not the easiest thing to do. There are simply too many options for business phone providers on the market. This section will guide you on what to look for in the phone system.

Basic features

First and foremost, you need to see what the phone lines offer your business. Start with the basics; see if it has call forwarding, call transferring, call logging, and other similar features.

Value for money

Phone services may be cheap but they might not always offer good value for money. It is always better if you can test the software for free before you purchase it.

Easy Setup

A software that’s easy to use and implement is the one you should seek. There’s no point in going through a complicated setup that’s going to waste your time and hamper you reaching your goals.

Scalability

Set out your business needs, then evaluate if the phone line services can help you now and as you grow. Evaluate whether the phone service provider can accommodate the future success of your small business.

A smart business phone line with powerful features

Unlike the traditional analog phone system, Ringover’s cloud-based business lines offer everything you need to improve and simplify the way you communicate with your prospects, customers, and team. Designed as a softphone app, it can be set up and accessed from all types of devices with ease and is used for making and receiving calls, sending texts and faxes, chatting, conducting videoconferences, and more

Auto-attendant

Custom greetings

Caller ID

Voicemails

Smart dialler

Call holding

Call transferring

Call notifications

Call forwarding

Call log sharing

Time-based routing

Several other features depending on the package you choose

Benefits of business lines for small-sized businesses with Ringover

It facilitates remote and on-the-go working, which hugely benefits small business owners. As the system works over the internet, you don’t need any space, hardware, or training to set it up.

Topping the list of advantages of Ringover’s cloud-hosted business lines is cost-effectiveness. The pricing is so competitive – no set-up fee, installation charges, and hidden charges – that it doesn’t burn a hole in your pocket.

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Benefits of business lines for small-sized businesses with Ringover

Most popular business phone line types

Cloud-based phone systems are of many types, based on the number of lines available. Here’s a snapshot of the most popular types of small business phone lines:

Business line for cell phones

A business line for cell phones is the perfect choice for small teams, microbusinesses, and entrepreneurs who are always on the go or work out of virtual offices. In addition to a personal line, you can add a business line and manage the accounts separately. The app is compatible with Android as well as iOS devices.

2-line business phone line

A 2-line business phone line, true to its name, has two separate lines for making and receiving calls. If your business doesn’t expect a flood of calls to come in, this type is ideal for you. It is often the preferred choice for small business owners with two to four employees and those who operate out of home offices.

4-line business phone line

With four separate business lines, this type is for small businesses and start-ups with five or more employees. It also suits certain industries where the number of simultaneous calls is higher than average. For instance, retail shops, hospitality start-ups like restaurants and hotels, etc. would require a 4-line business phone line to manage online orders and bookings.

Multi-line phone systems for small businesses (5+lines)

It’s best that small businesses who offer communication-centric services (small-scale call centres, teleconsultation service providers, etc.) opt for multiple lines based on their requirements. Small-size healthcare facilities, pharmacies, insurance agencies, etc. would also benefit from multi-line phone systems for small businesses.

Customer feedback on Ringover’s business phone line services

Overall Rating

5,0 /5 847 reviews Based on 847 reviews.
This average is drawn from ratings of customers who have used any of the cloud communication services offered by Ringover.

Hedi L.

I find this solution particularly relevant. The list of calls, with the option of listening to them again and accessing a summary of the exchanges, is very practical for day-to-day use.

Dynamique P.

Ideal when you need several switchboards in several countries.

Nicolas J.

For me, it’s a good choice. Everything works very well according to my initial requirements. I appreciate that the teams are competent, pleasant and above all contactable. The level of software customization is also a good point. For me, it’s a promise kept.

Scott T.

Ringover gives me a professional line. I can access the recordings of all my calls and integrate them into my CRM. This allows me to return to a call for customer follow-up.

Nacéra B.

I use Ringover for my job. The tool is very easy, intuitive and convenient to use on a daily basis. As an administrator, I can easily filter according to the lines used for the study of statistics. Finally, the technical support is very reactive and efficient to answer my questions to perfect my use or during incident reports. I recommend it.

Nicolas T.

The Ringover phone application stands out for its impressive efficiency. Its dialer is particularly notable for its ease of use and high reliability.
In addition to these features, the application offers a complete call list, a fast call forwarding function, a powerful switchboard and the ability to send SMS and quick text messages. It also has an internal chat function, a powerdialer (automatic call) as well as external messengers such as messenger, WhatsApp, Instagram, mail and Google avis. All of these features make Ringover an extremely complete and highly reliable application.

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Business Telephone Line FAQ

  • How many business telephone lines does a company need?
  • Why add a business line to a cell phone?
  • Can a business add a line to an existing cell phone?
  • Does a cloud phone require a desk phone?
  • How much does a business telephone line cost?

How many business telephone lines does a company need?

The required number depends on employee count, simultaneous call volume, departments, locations, and the type of business. A solo professional may need one business phone number, while a small team may need shared call groups or queues. Communication-heavy businesses may need multiple numbers and concurrent call paths.

Why add a business line to a cell phone?

A separate business line gives a professional number without requiring a second physical phone. Employees can make and receive work calls from a mobile app, keep personal and business activity separate, and use business call features while working remotely.

Can a business add a line to an existing cell phone?

Yes. A business can add a cloud line to a compatible smartphone through the Ringover app for Android or iOS. A new physical phone is not required for app-based calling.

Does a cloud phone require a desk phone?

No. Users can access a cloud business line through a mobile app, desktop app, or softphone. Desk phones can remain useful for fixed workstations, reception areas, or employees who prefer physical handsets.

How much does a business telephone line cost?

The cost depends on users, numbers, calling destinations, features, hardware, taxes, add-ons, and contract terms. Ringover plans begin at $15 per user per month, and offer a range of plans for businesses of any size.

photo stephane

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