Business Phone Line
A business-dedicated phone line is the best way to grow your business, instil trust in your customers, and facilitate smooth communications. When it comes to choosing a multi-line system for your small business, going digital is the key to progress.
Ringover’s cloud-hosted business line is ideal for small enterprises, microbusinesses, and entrepreneurs, thanks to its smart features, accessibility, and ease of use.
What is a business phone line?
A business phone line is a telephone connection or a system of multiple connections with features designed for businesses, such as call waiting, routing, transferring, and more. The name originates from days of analog systems when communications were sent in the form of signals through a copper ‘line’. Today, with the advent of VoIP devices and cloud-based platforms, business phone lines work over the internet.
A solution adapted to suit your needs
- 1 local or toll-free company number
- Unlimited national calls
- Text messages
- Business phone system: greetings, business hours…
- Call logs, recordings, summary & transcription
- Unlimited virtual receptionistAI
- Unlimited calls to 110 destinations
- Local number from 43 countries
- Local number from US and abroad
- Mobile, web, and desktop applications
- IVR and call forwarding
- Call logs and recordings
- Click-to-call
- Access to our API
- Call & voicemail transcriptionAI
- Call summaryAI
- Local or mobile number from 65 countries
- Local number from US and 30+ countries
- Advanced IVR (smart routing, call groups, call queues…)
- Integrations100+
- Advanced analytics
- Coaching (double listening, whispering…)
- Access to our webhooks
- Local number from 65 countriesAnnual plan only
- Local number from US and 30+ countriesAnnual plan only
- Advanced IVR: smart routing, call groups…
- Integrations (CRM, ATS, Helpdesk…) among100+
- Advanced analytics & coaching: double listening, whispering…
- Power dialer
- Call campaigns
- Voicemail drop
- Integrations (CRM, ATS, Helpdesk…) among100+
- Local Presence Dialing
- Single Sign-On
Work from anywhere with a business line on your cell phone
Transform your cell phone into a business communications powerhouse with the Ringover app. Available for Android and iOS users, it allows you to connect with your customers when you are on the go or working remotely.
This softphone app also works on laptops and desktops, ensuring a seamless transition from one device to another while making or receiving calls. The transition from one device to another is so smooth that your customers won’t even notice it–and nor will you!
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A complete multi-line phone system with multiple capabilities
Gone are the days when business lines were for making or receiving calls. Ringover’s cloud-based business phone system lets you communicate in a modern way with text messaging, video calling, chatting, and contact sharing.
What’s more, it can be easily integrated with popular business tools and apps like Microsoft Dynamics, Hubspot, and Zendesk. Having all your communications and contacts in one place makes it easier for you to manage projects.
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Things to consider when choosing a business phone service provider
Choosing the best small business phone system is not the easiest thing to do. There are simply too many options for business phone providers on the market. This section will guide you on what to look for in the phone system.
Basic features
First and foremost, you need to see what the phone lines offer your business. Start with the basics; see if it has call forwarding, call transferring, call logging, and other similar features.
Value for money
Phone services may be cheap but they might not always offer good value for money. It is always better if you can test the software for free before you purchase it.
Easy Setup
A software that’s easy to use and implement is the one you should seek. There’s no point in going through a complicated setup that’s going to waste your time and hamper you reaching your goals.
Scalability
Set out your business needs, then evaluate if the phone line services can help you now and as you grow. Evaluate whether the phone service provider can accommodate the future success of your small business.
A smart business phone line with powerful features
Unlike the traditional analog phone system, Ringover’s cloud-based business lines offer everything you need to improve and simplify the way you communicate with your prospects, customers, and team. Designed as a softphone app, it can be set up and accessed from all types of devices with ease and is used for making and receiving calls, sending texts and faxes, chatting, conducting videoconferences, and more
Auto-attendant
Custom greetings
Caller ID
Voicemails
Smart dialler
Call holding
Call transferring
Call notifications
Call forwarding
Call log sharing
Time-based routing
Benefits of business lines for small-sized businesses with Ringover
It facilitates remote and on-the-go working, which hugely benefits small business owners. As the system works over the internet, you don’t need any space, hardware, or training to set it up.
Topping the list of advantages of Ringover’s cloud-hosted business lines is cost-effectiveness. The pricing is so competitive – no set-up fee, installation charges, and hidden charges – that it doesn’t burn a hole in your pocket.
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Most popular business phone line types
Cloud-based phone systems are of many types, based on the number of lines available. Here’s a snapshot of the most popular types of small business phone lines:
Business line for cell phones
A business line for cell phones is the perfect choice for small teams, microbusinesses, and entrepreneurs who are always on the go or work out of virtual offices. In addition to a personal line, you can add a business line and manage the accounts separately. The app is compatible with Android as well as iOS devices.
2-line business phone line
A 2-line business phone line, true to its name, has two separate lines for making and receiving calls. If your business doesn’t expect a flood of calls to come in, this type is ideal for you. It is often the preferred choice for small business owners with two to four employees and those who operate out of home offices.
4-line business phone line
With four separate business lines, this type is for small businesses and start-ups with five or more employees. It also suits certain industries where the number of simultaneous calls is higher than average. For instance, retail shops, hospitality start-ups like restaurants and hotels, etc. would require a 4-line business phone line to manage online orders and bookings.
Multi-line phone systems for small businesses (5+lines)
It’s best that small businesses who offer communication-centric services (small-scale call centres, teleconsultation service providers, etc.) opt for multiple lines based on their requirements. Small-size healthcare facilities, pharmacies, insurance agencies, etc. would also benefit from multi-line phone systems for small businesses.