Auto Dialler Software
Ringover’s auto-dialler app empowers agents to go above and beyond everyday call centre functions.
What is an auto dialler app
An auto dialler app is an outbound call centre feature which automatically dials numbers and does one of two things: connects the contact to a live agent or leaves an automated message. Auto diallers eliminate the need for manual dialling, increasing representatives’ efficiency and supporting them as they process large call lists.
Auto Dialler App Pricing
- 1 local or toll-free company number
- Unlimited national calls
- Text messages
- Business phone system: greetings, business hours…
- Call logs, recordings, summary & transcription
- Unlimited virtual receptionistAI
- Unlimited calls to 110 destinations
- Local number from 43 countries
- Local number from US and abroad
- Mobile, web, and desktop applications
- IVR and call forwarding
- Call logs and recordings
- Click-to-call
- Access to our API
- Call & voicemail transcriptionAI
- Call summaryAI
- Local or mobile number from 65 countries
- Local number from US and 30+ countries
- Advanced IVR (smart routing, call groups, call queues…)
- Integrations100+
- Advanced analytics
- Coaching (double listening, whispering…)
- Access to our webhooks
- Local number from 65 countriesAnnual plan only
- Local number from US and 30+ countriesAnnual plan only
- Advanced IVR: smart routing, call groups…
- Integrations (CRM, ATS, Helpdesk…) among100+
- Advanced analytics & coaching: double listening, whispering…
- Power dialer
- Call campaigns
- Voicemail drop
- Integrations (CRM, ATS, Helpdesk…) among100+
- Local Presence Dialing
- Single Sign-On
Maintain Productivity and Professionalism Among Agents
For sales teams, Ringover’s advanced autodial app helps agents save on time, meet more buyers ready to purchase, and close sales faster, all with ease and efficiency. The autodialling app allows agents to load multiple lists in their panels at once. It also allows agents to make sure their calls stay on track with sales pitch script set-up and auto speed dial.
When selling to leads, referrals, current and past clients, Ringover’s autodialling app saves sales agents from needing to manually dial numbers. Ringover’s call centre software gives agents three option for auto dialling, including:
Power Mode
Upload your list into Ringover, hit “start dialling,” and the app takes care of the rest. Your contact’s information instantly pops up, allowing you to tailor your approach and conversation.
Preview Mode
Get access to a list of numbers ready for a call. Simply click on the number to connect.
Uninterrupted Mode
Get into a rhythm of productivity and stay there with Uninterrupted mode. Ringover’s autodial app will continue dialling the next numbers in your list so you can reach more people and 5x your sales on any given day.
Do More With Autodialling Than Just Calling
An autodialling app is only as powerful and useful as the call centre software that supports its operations. Ringover is designed to do just that.
It provides agents a score of features designed to amplify their reach, including:
- Make and receive unlimited calls to 80+ unlimited destinations, with no telemarketing delays, right from your smartphone or VOIP phone.
- Chrome extension for click-to-call right away.
- Preferred agent routing, custom call queues, cascading calls, call prioritisation, and time-based routing.
- Tools for greater collaboration such as desktop notifications, an internal messenger for sales teams, call campaigns with mobile numbers, simplified internal calls, collaborative SMS, and more.
Make Conversations and Connections More Personal
Customer satisfaction happens at multiple levels, through micro-moments of interaction with your skilled and savvy team of agents. So why not give them a way to get even deeper and build a stronger relationship with customers?
With Ringover’s autodialling app on your side, you can boost conversion rates through more than just speed. While the autodialling app no doubt makes it faster and easier for agents to make calls, they can also use information about the prospect to anticipate their needs and provide better solutions that a customer is more likely to accept.
Plug-and-Play Integrations for Better Relationships
Ringover’s autodialler app allows you to adapt the cloud contact centre to the needs of your business using completely customisable integrations. Consistent customer experience and engagement lead to successful business outcomes, which is why Ringover offers powerful integrations that help your call centre make dialling and connecting with customers one part of a larger solutions ecosystem.
Connect to the most popular CRMs and Helpdesks to significantly increase your agents’ productivity and insights into every single call. Ringover neatly hooks into apps like Pipedrive, Zendesk, Freshdesk, Hubspot, Sellsy, Salesforce, Zoho, and more.
The best part is that you have complete control over which information is most relevant to your agents. Adjust the settings for contact numbers, contact synchronisation, internal calling, and more. Then sit back and watch the autodial function deliver quality leads to your agents.
Get Detailed Insights Into Complete Call Centre Service Activity
With Ringover’s autodialling app powering up your call centre service, you can expect a call management software that works more like a partner. It includes several features that will have your agents operating with speed and ease, while also giving managers and team leads the chance to review and improve agent KIs, call dispositions, script, and more.
Use Ringover’s real-time statistics and call monitoring to get newbie agents up-to-speed and outperform the competition fast. You can also use cool-off timers to offer feedback, and set up alerts that help you keep your focus on the pulse of critical activity levels that need your attention.
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Auto Dialler App FAQ
- What Is an Auto Dialler and How Does It Work?
- Which Dialling Mode Is Best for a Small Business or Call Centre?
- How Much Does Auto Dialler Software Cost per User?
- What Features Should Buyers Compare?
- How Are Voicemail, Unanswered Calls, and Call Pacing Handled?
- How Do Call Recording, Transcription, AI Summaries, and CRM Notes Help?
- How Does an Auto Dialler Manage Do-Not-Call Requests?
- Why Should a Business Use an Auto Dialler App?
What Is an Auto Dialler and How Does It Work?
An auto dialler calls numbers from a contact list according to configured call campaign rules. It can connect answered calls to live agents, play a prerecorded message, leave a voicemail, record the interaction, or move to the next contact.
The system can also track busy numbers, no-answer calls, call dispositions, retries, and do-not-call requests. It helps teams reduce manual dialling and manage larger contact lists.
Which Dialling Mode Is Best for a Small Business or Call Centre?
The best mode depends on contact volume and the time agents need to prepare.
- Preview mode suits small teams that handle complex or personalised conversations.
- Power mode suits teams that want a predictable sequence through a contact list.
- Progressive or uninterrupted mode suits teams that want fewer gaps between calls.
- Predictive or parallel mode suits larger teams with enough agents to handle simultaneous connections and the related compliance requirements.
For many small businesses, Preview or Power mode provides a manageable starting point. A call centre with larger lists may need progressive, predictive, or parallel capabilities after it establishes reliable campaign controls.
How Much Does Auto Dialler Software Cost per User?
The listed plans include TALK from $15 per user per month, excluding taxes, with a 12-month commitment. BUSINESS is listed from $47 per month, with a minimum of three users and a 12-month commitment. The ADVANCED plan is priced upon request.
What Features Should Buyers Compare?
Buyers should compare more than dialling speed. The main criteria include:
- Dialling modes and pacing controls
- Contact list import and segmentation
- CRM, ATS, and helpdesk synchronisation
- Call recording and transcription
- AI summaries and searchable call history
- Call scripts and dispositions
- Voicemail handling
- Coaching and call monitoring
- Analytics and real-time reporting
- IVR, queues, and agent routing
- Do-not-call and opt-out controls
- Supported desktop, mobile, browser, and VoIP devices
- Pricing, seat minimums, and calling destinations
A trial or product demonstration should show the complete workflow from list upload through CRM synchronisation and post-call reporting.
How Are Voicemail, Unanswered Calls, and Call Pacing Handled?
The campaign configuration determines how the system handles each outcome. An unanswered call can be marked for retry, moved to a later list, sent to voicemail, or closed with a disposition.
Managers can control:
- The number of attempts per contact
- The interval between attempts
- The pace between calls
- Whether agents leave a voicemail
- Whether the system uses voicemail drop
- When a contact leaves the active campaign
- How agents record the final outcome
Businesses should set these rules before launch and review them against applicable telemarketing requirements.
How Do Call Recording, Transcription, AI Summaries, and CRM Notes Help?
Recordings let managers review conversations and coach agents. Transcripts make the content easier to search and audit. AI summaries can help agents document key points and follow-up actions. CRM notes keep the interaction connected to the customer record.
These features support sales and recruitment teams by helping them:
- Review the customer’s needs
- Identify objections
- Improve scripts
- Share context during handoffs
- Track follow-up commitments
- Compare call outcomes
- Maintain a record of the conversation
Teams should check transcription accuracy and apply appropriate access, retention, and recording-notice policies.
How Does an Auto Dialler Manage Do-Not-Call Requests?
A compliant campaign should maintain both external do-not-call checks and an internal suppression list. When a contact opts out, the agent should record the request immediately and prevent future campaign attempts unless the contact later provides valid permission where permitted.
Managers should review suppression processes, calling-hour rules, consent records, and state or national requirements with legal counsel.
Why Should a Business Use an Auto Dialler App?
An auto dialler can help a business when agents spend substantial time manually dialling, searching for contact information, or organising follow-up calls. It may be less suitable for a small team with a limited lead volume or highly irregular calling needs.
Businesses with steady outbound activity can use auto dialling to:
- Reduce manual effort
- Process contact lists more consistently
- Give agents relevant customer information
- Standardise call outcomes
- Improve follow-up management
- Review conversations for coaching
- Connect calling activity with CRM or ATS records
A suitable plan depends on contact volume, agent availability, campaign complexity, compliance requirements, and the integrations the team already uses.