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Sending a Voicemail Campaign

Support Home page > Call management > Sending a Voicemail Campaign
Voicemail campaigns allow you to record / upload an audio message that will be directly sent to the voicemail of the recipient without calling the phone first. The client receives a notification for a new voicemail and is very likely to hear your message.

FYI, you need to be an administrator for a 👨 Ringover account or listed as “Campaigns” Supervisor to access this feature.

Step1: Configure access for the “Voicemail feature”

Step 2: Access the “Voicemail Campaign” feature

Step 3: Send a Voicemail campaign

Step 4: Monitor and track the campaign

Step 1: Configure access for the “Voicemail feature”

Only the account administrator can configure user access for the “Voicemail Campaigns” feature.

💻 Head to the “Users and Groups” section in the “Configuration” menu.

Select the user you want to grant access to the feature.

In the “Dashboard Access” section, select “Supervisor”, then tick the box for “Campaigns”✅.

Step 2: Access the “Voicemail Campaign” feature

💻 Head to the “Voicemail Campaigns” section.

Click on “Request access” 🔐. A request will then be sent to the support team, who’ll be able to grant you access to the “Voicemail Campaigns” feature as soon as possible.

Step 3: Send a Voicemail campaigne

Once your request has been validated, you’ll have access to this feature.

To send a Voicemail campaign, click on “Create a new campaign”. Name your campaign, and then select your outgoing number.

You can only choose from numbers in the French Metropolitan area (+33).

Click "Create" to create your voicemail message. You can then upload an mp3 file or use the Ringover online studio. Select "Listen to your voicemail" to preview the result before recording your message.

The cost of your campaign 💸 is automatically updated in line with the number of Voicemails sent (1 Voicemail = €0.20).

Enter the numbers you want to receive the message, separated by a comma or on a new line (maximum of 200 recipient numbers per campaign).

By selecting “Clean up the list” 🗑️, you can delete all wrong numbers, or numbers outside of mainland France.

Click on “Send campaign” 📤 to send your Voicemail campaign.

The information for your campaign will then appear in the “Sent campaigns” section 💬: name, date, time, remaining recipients (numbers to which the messages have not yet been delivered).

💡 By selecting “Save draft”, the campaign will be saved for sending later. You can modify any campaign, as long as it hasn’t been sent yet.

Sent campaigns with a ⚠️ warning sign are blocked. See the campaign details for more information.

A message “Insufficient credit” is displayed. In this case, please buy additional credit before relaunching your campaign.

Step 4: Monitor and track the campaign

Click on a campaign for further details: name of the person who created the campaign, date of creation, message, recipients,etc..

“Voilà!”, as they say in France, you now know how to send an SMS campaign 🎉
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