When the Ringover application is placed in the background on some phones, settings must be adjusted so that calls can be received 📱, otherwise the phone will block this data by default.
Your phone is under MIUI10
Your phone is on Android One (Xiaomi Mi A2, A2 Lite, A3)
Your phone is under MIUI10
Go to the ⚙️ settings on your phone and select "Applications".
In "Manage Applications", choose "Ringover".
In "Permissions", activate all options ✅.
Finally, in "Background Settings", click on "No Restrictions".
Your phone is on Android One (Xiaomi Mi A2, A2 Lite, A3)
Go to the ⚙️ settings on your phone and select "Applications & Notifications".
Search for "Ringover" then in "Authorizations", authorize everything ✅.
Go to "Battery" 🔋 and click on "Battery Optimization". Click on all applications. ("Not Optimized" by default).
Search for "Ringover" and click "Do Not Optimize".
There, it's done 🎉
If once the manipulation is done, you notice that the problem persists, do not hesitate to contact our support team.
