logo-line-color Created with Sketch.
Start your free trial

Update

This content may not be completely up to date. To see the latest version, please go to our Help Center.

Keep track of your agents’ status

Support Home page > Supervision tools > Keep track of your agents’ status
🖥️ Go to https://dashboard.ringover.com/ to find out the real-time status of your agents.

You’ll then be able to see which agents are available, on the line, unavailable or signed out.

In the left column, you’ll see the users who are available or on a call as well as the device they’re using 📱 (web interface, mobile app, etc.)
IheTright column shows the agents who are signed out 🛑or on "Snooze” as well as the reason for their unavailability.

Now you know how to monitor the status of your agents and better supervise phone activity. 🎉
Back to the Support Home page

Was this article helpful?

Print
Yes No
×
photo stephane

Welcome to Ringover!

Contact our sales team

or give us a call

+1 438 448 4444

×
Contact our sales team
  • France
  • Spain
  • United Kingdom
  • USA
  • Canada
  • Australia

Other country?

    Contact our sales team
    Thank you !
    We are excited to connect!

    One of our product experts will be in contact as soon as possible to book your custom demo and answer any questions you may have.