The Ringover Dashboard is
the administrative interface 🖥 for your Ringover account.
From the dashboard you can create numbers, users, IVRs, etc. You can also access
detailed statistics 📊 as well as
recorded conversations 🎙.
The Dashboard is restricted to
Ringover account administrators, but you may also
assign roles to users in order to grant them access to certain sections.
💻 Go to
https://dashboard.ringover.com/users and select the user to whom you wish to grant rights.
From the “Dashboard Access” section, select the role you wish to assign them. You can also opt not to grant them any right:
Here are the possible roles:
- Admin 👨: this is the most important role. If you assign this role to a user, that user will have full, unrestricted access to the Dashboard.
- Supervisor 📈: if you assign this role to a user, this user will only have access to the "Calls in progress," "Logs," and "Statistics" pages. They will also only have access to data for groups/IVRs authorised by the administrator.
- Accountant 💰: if you assign this role to a user, this user will only have access to the "Credits and billing" page to add credits and download invoices.
- Technical 🔧: if you assign this role to a user, they will only have access to the "Configuration," "Developer," and "Integrations" pages, allowing them to create IVRs, users, groups, and numbers.
You can now assign access rights to the Dashboard to your users. 🎉
