Creating and assigning a user profile

You’ll need to be an administrator of a Ringover 👨‍💼 account or have technical access to the Dashboard to access this feature.

Step 1: Create and set up a user profile

💻 Head to the “Users and Groups” section in the “Configuration” menu.

Click on "User profiles" and then on "Create a profile". Name your profile and select "Create a profile". 💬



Your user profile is created! 👍

You can then set it up, configure the permissions, sounds, Dashboard accesses or groups of this profile. ⚙️

⚠️ Any changes to the permissions of your user profile will impact the users associated with that profile.

On the other hand, any changes to the settings, sounds, Dashboard access rights and group will only impact the users associated with that profile after the change. This gives you the flexibility to adjust certain settings to only one user even if that user is part of a profile.

Step 2: Associate a user to a profile

💻 Head to the “Users and Groups” section in the “Configuration” menu.

Click on "Users" then select the user you wish to associate to a user profile. 👨

In the "Profile" section, click on "Assign a profile". Select the user profile to which you wish to assign it.



Your user is now associated with a profile! 👍

💡 You will then have the possibility to apply another profile to your user, to no longer link him/her to this profile or to directly modify the profile.

Step 3: Creating a profile from a user

💻 Head to the “Users and Groups” section in the “Configuration” menu.

Select the user from whom you wish to create a profile and then click on "Create a profile from this user".

Name your user profile and then click on "Create Profile". 💬 Your user profile will automatically be added to the list of your user profiles and assigned to the user from whom it was created. 👨


You now know how to create and assign a user profile 🎉