logo-line-color Created with Sketch.
Start your free trial

Update

This content may not be completely up to date. To see the latest version, please go to our Help Center.

[Dashboard] Creating an IVR with forwarding to external numbers

Support Home page > IVR Configuration > [Dashboard] Creating an IVR with forwarding to external numbers

Step 1: Create an IVR

Step 2: Buy credits

Step 3: Set up forwarding to external numbers



Step 1: Create an IVR


💻 Go to https://dashboard.ringover.com/ivrs and click on “Create an IVR.”

Give your IVR a name and select “Open” to access scenario modification 🖊️:



You’ll then need to create a greeting for your voice menu in which you indicate to your callers which keys to press to continue.


Step 2: Buy credits


You have the option of forwarding your Ringover calls to external numbers thanks to an Interactive Voice Response. To do so, you must purchase credits.💰 Forwarded calls will then be billed at €0.03/min, which will be deducted from your credits.

If you already have credits, go to the next step. If you don’t yet have any and wish to purchase credits, go to https://dashboard.ringover.com/billing 💳.


Step 3: Set up forwarding to external numbers


If you wish to have your calls redirected to external numbers, choose “External phone numbers” from the blue drop-down menu then click “Add”. Enter the number to which you wish to forward calls, then click on “Add this number”:



Save your IVR, and you’re all set ! 👌

See our article 📰 10 Tips for Setting Up Your IVR
Back to the Support Home page

Was this article helpful?

Print
Yes No
×
photo stephane

Welcome to Ringover!

Contact our sales team

or give us a call

+1 438 448 4444

×
Contact our sales team
  • France
  • Spain
  • United Kingdom
  • USA
  • Canada
  • Australia

Other country?

    Contact our sales team
    Thank you !
    We are excited to connect!

    One of our product experts will be in contact as soon as possible to book your custom demo and answer any questions you may have.