logo-line-color Created with Sketch.
Start your free trial

Update

This content may not be completely up to date. To see the latest version, please go to our Help Center.

The Ringover application doesn't ring on my iPhone

Support Home page > Help > The Ringover application doesn't ring on my iPhone
You have installed the Ringover application from the AppStore on your iPhone (5S or newer) and you notice that the application doesn't ring when you receive calls on your Ringover account?

Here are 4 setting points to check :

1- Enable background refresh for wifi and 4G (Menu => General => Background refresh => Wifi and cellular data)


2- Activate data and deactivate the low data mode (Menu => Cellular Data => Options => Deactivate "Low Data Mode" / Menu => Cellular Data => check "Cellular Data")


3- Deactivate the energy saving mode (Menu => Battery => Uncheck "Energy saving mode")


4- Enable notifications, background mode and cellular data for the Ringover app (Menu => Ringover => Check all in "Notifications" / Menu => Ringover => Check "Refresh (Background) / Menu => Ringover => Check "Cellular data")
Back to the Support Home page

Was this article helpful?

Print
Yes No
×
photo stephane

Welcome to Ringover!

Contact our sales team

or give us a call

+1 438 448 4444

×
Contact our sales team
  • France
  • Spain
  • United Kingdom
  • USA
  • Canada
  • Australia

Other country?

    Contact our sales team
    Thank you !
    We are excited to connect!

    One of our product experts will be in contact as soon as possible to book your custom demo and answer any questions you may have.