logo-line-color Created with Sketch.
Join us! Start your free trial

The Ringover application doesn't ring on my iPhone

Support Home page > Help > The Ringover application doesn't ring on my iPhone
You have installed the Ringover application from the AppStore on your iPhone (5S or newer) and you notice that the application doesn't ring when you receive calls on your Ringover account?

Here are 4 setting points to check :

1- Enable background refresh for wifi and 4G (Menu => General => Background refresh => Wifi and cellular data)


2- Activate data and deactivate the low data mode (Menu => Cellular Data => Options => Deactivate "Low Data Mode" / Menu => Cellular Data => check "Cellular Data")


3- Deactivate the energy saving mode (Menu => Battery => Uncheck "Energy saving mode")


4- Enable notifications, background mode and cellular data for the Ringover app (Menu => Ringover => Check all in "Notifications" / Menu => Ringover => Check "Refresh (Background) / Menu => Ringover => Check "Cellular data")
Back to the Support Home page

Was this article helpful?

Print
Yes No