Activate conversation recording for a user
In order to improve follow-up with your clients and train your teams, conversation recording is an extremely useful tool that you’ll no longer want to do without!
To activate for a user, go to https://dashboard.ringover.com/users
and click on the user account.
Then, in the “User permissions” section, you’ll see the “Conversation recording”
Click on the cursor so that it changes to green:
Listen to recordings
To listen to these recordings, connect to the user account at https://myringover.com/call-logs
Now, for each call, just click the play icon: