Features > Integration with your business tools > Client file retrieval

Benefit from instant access to client CRM files on each call

With RingOver, help your agents save considerable time and take advantage of one of the most useful features for support teams - automatic access to client information in the CRM during calls.

Instantly set up automatic client file retrieval

Log in to your professional tools with native integrations developed by RingOver, or use our webhooks to retrieve the caller’s number and pull up their file. Then take advantage of automatic contact file retrieval for each call.

Instantly set up automatic client file retrieval
Access important information for handling a call

Access important information for handling a call

Caller name, company information, previous exchanges, calls and text messages - get direct access to useful information for handling calls without having to go searching for it.

Implement for your customer support team

Automatic client file retrieval is particularly useful for your customer service: avoid asking for basic information from a client who’s calling your support, and in just a quick glance get up to speed on previous exchanges and tickets treated for the client.

Implement for your customer support team

Try RingOver for free

Start your free trial
RingOver user

© 2020 RINGOVER - RINGOVER GROUP - 480 234 210 R.C.S. Nanterre – SIRET : 480 234 210 00031 – APE : 6110Z – TVA : FR54480234210 – Siège social : RINGOVER GROUP SAS, 50 bis rue Maurice Arnoux, 92120 Montrouge, France - Tél : +33 (0)1 84 800 800